Frequently Asked Questions

Access to ERC

1. Do I need to have a password and log into the system in order to view information in the ERC?
2. I am an ERC focal point for my office, but I cannot log into the ERC. Why?

Evaluation Plan

3. What is an evaluation plan?

4. What are mandatory evaluations? What is the basis for evaluation compliance?
5 . How do we know that our programme unit is doing enough evaluations?
6. What is the period of the evaluation plan? If I want to change the period of the active plan, how to I do it?
7. I am the ERC focal point. How can I make office’s evaluation plan available in the ERC?
8. Do I need to send the evaluation plan to the Evaluation Office for approval?
9. It appears that outcomes and projects have not been transported from the Atlas Project Tree. How can I add them?
10. I would like to amend the evaluation plan for my programme unit. What is the process for this?

Evaluation Reports

11. How do you change the status of an evaluation to "finished"?
12. What is the disclosure policy on evaluation reports in UNDP?

Management Response to Evaluation

13. Do all evaluations require a management response?
14. Who prepares, enters and updates management responses to evaluations?
15. Are management responses public information?

Others

16. I have uploaded/entered the evaluation plan, TOR or evaluation reports, but cannot find them on the public ERC site.

 

Access to ERC

1. Do I need to have a password and log into the system in order to view information in the ERC?

ERC is a public website. You do not need to log in to view information in the ERC such as evaluation plans, evaluation reports, terms of references (TORs) and management responses.

However, in order to edit information in the ERC, you do need to log into the system. Each programme unit (country office, regional bureau, and headquater-based unit) with an evaluation plan has nominated an evaluation/ERC focal point. The Evaluation Office provides the focal point with a username and password in order to log into ERC to edit information for his or her respective unit.


2. I am an ERC focal point for my office, but I cannot log into the ERC. Why?

You need to be a registered ERC focal point to log into ERC. Please contact the Evaluation Office at erc.support@undp.org to inform them that you are the focal point.

You can check whether you are a registered focal point by viewing the list of ERC focal points in the ERC . If you are already registered, your username is your UNDP email address (i.e. john.doe@undp.org ) and the password is the same as your UNDP intranet password.

The log in icon appears at the top right-hand corner of the main ERC screen. Please click on the icon to enter your username and password.

Evaluation Plan

3. What is an evaluation plan?

The evaluation plan outlines what is to be evaluated, by when and with whom during the programme period. Country office evaluation plans should draw from the UNDAF Monitoring and Evaluation Plan. The planning process is an integral part of the Country Programme Document (CPD) design process and involves the participation of key stakeholders. The plan also indicates resource requirements and means for financing proposed evaluations. The evaluation plan must include all mandatory evaluations, as outlined in the evaluation policy.

4. What are mandatory evaluations? What is the basis for evaluation compliance?


Outcome evaluations are mandatory for UNDP programme units (country offices, regional bureaus, and practice and policy bureau). Programme units are required to commission outcome evaluations that provide the necessary information for decision making, programme of or project performance improvement and learning.

Project evaluations are mandatory only when they are required by a partnership protocol. Managers may choose to commission additional project evaluations as they provide an essential basis for the evaluation of outcomes. In particular, evaluations should take place for pilot projects before replication or up-scaling.

The following evaluations are mandatory in the Associated Funds and Programmes:

UNCDF: Mid-term and final evaluation of all programmes of a duration of five years or more and a budget of $2.5 million or more, or when stipulated in a partnership agreement.

UNIFEM: One thematic assessment every two years and one evaluation during the lifecycle of all programmes with a budget of between $1 million and $3 million; mid-term and final evaluations for all programmes with a budget of $3 million or more.

UNV: Evaluation of programmatic initiatives financed from the Special Voluntary Fund (SVF); thematic assessments in accordance with organizational priorities; and project evaluations as required by a partnership protocol.


5. How do we know that our programme unit is doing enough evaluations?

At least one outcome evaluation should be conducted in each programme area of the country, regional and global programme documents. Outcome evaluations should provide adequate basis for the conduct of other evaluations, such as UNDAF evaluations and independent evaluations conducted by the Evaluation Office. Project evaluations should provide sufficient information for the conduct of outcome evaluations.

6. What is the period of the evaluation plan? If I want to change the period of the active plan, how to I do it?

The period covered by the evaluation plan should match with the programming cycle (CPD/GPD/RPD). When you change the period of the plan, the information in the current plan whose period you are changing remains the same.

7. I am the ERC focal point. How can I make my office’s evaluation plan available in the ERC?


You need to do two things:
  1. "Upload” the Evaluation Plan template, which is a Microsoft Word document as part of the CPD submission for the Executive Board (EB) review, and
  2. "Enter" data into the ERC for tracking.

What gets uploaded as a Word document is the original evaluation plan, as presented to the EB. The data entered for tracking in the ERC is updated periodically as evaluations take place. It might seem redundant, but this is the only way to make the EB-reviewed plan viewable and tracking functional.

  1. How to upload an evaluation plan template in the ERC
  2. How to enter data from the evaluation plan in the ERC for tracking

8. Do I need to send the evaluation plan to the Evaluation Office for approval?

The Evaluation Office (EO) does not approve an evaluation plan or a management response. The EO establishes guidelines, provides technical advisory services for quality enhancement, and manages the ERC (e.g. posting recently entered data for public viewing). For country office evaluation plans, the regional bureau, in their exercise of oversight, assure the quality of the plan.

9. It appears that outcomes and projects have not been transported from the Atlas Project Tree. How can I add them?

ERC is not directly linked to Atlas, but we import project and outcome data from Atlas periodically as they become available.

If the project and outcome data is not listed in ERC, you may add them manually by following the steps below:


10. We would like to amend the evaluation plan. What is the process for this?

Programme units should review the evaluation plan on a periodic basis in close consultation with key stakeholders to ensure the relevance of planned evaluations and their timing. If there is any change in the basis for compliance (e.g. changing the timing of the evaluation or reducing the number of outcome evaluations), a rationale for such change and/or alternative means to ensure sufficient evaluation coverage of the country, regional or global programme should be provided in the comment box.

For making changes in the country office evaluation plans, the regional bureau ensures that such changes enhance the strategic nature and relevance of the evaluation plan and endorses the proposal for change. The Evaluation Office neither takes part in such decision making nor approves changes to the plan.

The evaluation plan should be reviewed and revised accordingly on an annual basis. Under “My ERC” in the left menu bar, click on “Active Evaluation Plan”. (Note: If the plan you want to edit is a draft plan, click on “Draft Evaluation Plan”. Click on the evaluation period. Click on “Edit Evaluation Plan” to open the evaluation plan into the edit mode. Click on the "Evaluation" tab. Click on the evaluation title that you would like to edit or update.

Evaluation Reports

11. How do you change the status of an evaluation to "finished"?

You must upload the Terms of Reference (TORs), the evaluation report, summary and lessons in the ERC before its status changes to “finished".


12. What is the disclosure policy on evaluation reports in UNDP?

In accordance with the evaluation policy, all evaluation reports are made available in the ERC for public disclosure. This requirement should be made clear to all parties, including goverment counterparts and donors financing the evaluation, from the outset of the evaluation process.

Management Response to Evaluation


13. Do all evaluations require a management response?

All evaluations should have a management response and be entered into the ERC for tracking. The responsible unit is required to update the implementation status of committed actions in line with the evaluation policy.


14. Who prepares, enters and updates management responses to evaluations?

The management response should be prepared by the unit that commissioned the evaluation. The management response to decentralized evaluations (view guidance) should be prepared in close consultation with key evaluation stakeholders and be entered and updated by the ERC focal point in the office.

For Assessment of Development Results (ADRs) (view guidance), the regional bureau and the country office subject to the evaluation are jointly responsible for preparing a management response. For independent strategic and corporate programme evaluations, (view guidance), UNDP senior management assigns a unit to prepare the management response.


15. Are management responses public information?

Once they are made available in the ERC, they become available to public viewing since the ERC is hosted in a public domain.

Others

16. I have uploaded/entered the Evaluation Plan, Terms of Reference (TOR) or Evaluation Reports, but cannot find them on the public ERC site.

After you submit your new entry in the ERC, the Evaluation Office reviews the entry to make sure all the required information is entered correctly and posts the plan/report/TOR in the ERC for public viewing. This process may take one to three business days. If your entry is still not showing on the public site after this time frame, please contact erc.support@undp.org